UFCU
The Member Communication Specialist serves as UFCU's primary point of contact for managing and responding to member feedback received through Medallia surveys. This role monitors member satisfaction, coordinates follow‑up activities across various teams, and identifies trends to improve the overall member experience. It also handles member inquiries via email and other remote channels, providing accurate, timely, and professional service.
UFCU is Austin’s largest locally owned credit union, offering trusted financial services and support to communities across Texas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UFCU.
UFCU didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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