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Member Concierge at Life Time - ApplyBlast

Member Concierge

Life Time

3 months ago

3.6 on Glassdoor

Woodbury, United States

Onsite

Part Time

Junior

0 applicants

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About this role

As a Membership Concierge II, you will serve as the primary point of contact for members and guests at a resort, managing account maintenance, processing transactions, and delivering exceptional hospitality experiences. The role involves inbound and outbound communication to support engagement and acquisition while educating guests on club programming and policies. You will also assist with new membership sales, member retention, and problem-solving for member concerns in a fast-paced environment.

Responsibilities

Serve as first point of contact for members and guests entering the resort
Process member transactions including program, service, and product payments
Conduct outbound outreach to support engagement and acquisition efforts
Educate members on club programming, events, pricing, and policies
Resolve member questions and concerns through effective problem solving

Skills

Qualifications

High School Diploma or EquivalentRetention Specialist Certification

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

View Profile

Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.