Publix Employees Federal Credit Union
The Member Contact Center Representative assists members with account inquiries, transactions, and consumer loan applications while educating them on credit union products and services. This onsite role in Lakeland, Florida, focuses on delivering exceptional customer service through inbound calls and written communication channels. The position involves resolving member issues, identifying needs, and maintaining account information in a high-volume contact center environment.
The primary mission of Publix Employees Federal Credit Union is delivering the best value for lifelong relationships one member at a time.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Publix Employees Federal Credit Union.
Publix Employees Federal Credit Union didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
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