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Member Engagement Coordinator at Jukebox Health - ApplyBlast

Member Engagement Coordinator

Jukebox Health

18 days ago

3.8 on Glassdoor

Remote

Full Time

Medior

2 applicants

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About this role

Jukebox Health is seeking a compassionate and detail-oriented Member Engagement Coordinator to serve as the primary point of contact for clients and partner care coordinators. This remote role involves guiding members through their home modification journey, managing high-volume communications, and ensuring a positive experience from initial referral through post-project completion. The position requires strong organizational skills and the ability to collaborate with various stakeholders in a fast-paced healthcare services environment.

Responsibilities

Schedule occupational therapy evaluations and manage appointment reminders
Handle inbound member support and resolve questions with empathy
Respond to health plan and referral partners with clear professional writing

Skills

About Jukebox Health

jukeboxhealth.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2020

View Profile

Jukebox Health is a health technology company that partners with health plans and Medicaid organizations to preserve member independence at scale through clinician-led home assessments, targeted home modifications, and predictive analytics. Their platform connects functional, environmental, and clinical data to help plans reduce personal care assistant (PCA) utilization, prevent high-cost events, and advance value-based care. Services include home modifications, durable medical equipment, adaptive technology, and environmental services.