Member Engagement Guide - (Remote) Central PA.

This role collaborates with Sales and Client Management teams to develop member transition strategies, steering members to AHN and community providers while minimizing disruption. The incumbent educates members on insurance benefits, financial impacts, and provider options to drive cost-effective care decisions and influence enrollment profitability. Key duties include advocating for members during transitions, executing sales strategies for supplemental coverage, and partnering with internal departments to resolve operational issues.