YMCA of the USA
The Member Engagement Specialist enhances member retention and satisfaction by leveraging YMCA CRMs to foster connections and deliver exceptional service. This role ensures no potential or current member falls through the cracks by managing timely follow-up, automated communications, and guest pass tracking. The position identifies where members need support, whether re-engaging those who have drifted away or connecting new members to the right programs.
Headquarters
Chicago, Illinois, United States
Company Size
10001+ employees
Founded
1844
YMCA of the USA is the national nonprofit that supports a network of local Y associations across the country, working to strengthen individuals and communities through youth development, healthy living, and social responsibility. It provides program resources, training, national initiatives and advocacy to help local Ys deliver services like childcare, summer camps, fitness and community outreach. The organization raises funds, promotes volunteerism and public-policy efforts, and connects people to local Y programs, membership, and opportunities to donate or get involved.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YMCA of the USA.
65% below the average for this role
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