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Member Experience Associate at American Automobile Association - ApplyBlast

Member Experience Associate

American Automobile Association

4 months ago

3.1 on Glassdoor

Orem, UT

Onsite

Full Time

Executive

0 applicants

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About this role

The Member Experience Associate delivers exceptional service and drives sales across multiple AAA branch locations, adapting to varying product lines and operational needs. This onsite role requires managing customer interactions, meeting individual sales targets, and utilizing consultative techniques to identify and solve member needs. Success depends on strong adaptability, active listening, and proficiency with diverse AAA services ranging from member relations to unlicensed insurance.

Responsibilities

Deliver exceptional service and value to members across branch locations
Achieve individual sales targets for AAA products and services
Adapt quickly to multiple product lines and varying branch environments
Utilize consultative techniques to uncover needs and close opportunities
Ensure compliance with standard operating procedures and branch regulations

Skills

Qualifications

High School DiplomaValid Driver's LicenseP&C Licensing

About American Automobile Association

aaa.com

Headquarters

United States

Company Size

5001-10000 employees

Founded

1902

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American Automobile Association (AAA) is a federation of regional clubs across North America that provides automotive services, travel planning, insurance and financial services. AAA offers 24/7 roadside assistance, a network of approved auto repair facilities, and member discounts on hotels, dining, entertainment, and travel, supported by planning tools such as TripTik and Trip Canvas.