Member Experience Lead (Shift Lead) (Langham Creek)
beBee(5 days ago)
About this role
The Member Experience Lead is a front-line shift leader at Planet Fitness responsible for creating a welcoming environment, supporting member onboarding, and guiding service representatives to maintain high service standards. The role involves leading shifts, engaging with members, and assisting with operational tasks to ensure a positive member experience.
Required Skills
- Customer Service
- Communication
- Interpersonal Skills
- Leadership
- Mobile App Setup
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