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Member Experience Manager - NEW Gym Opening! at EōS Fitness - ApplyBlast

Member Experience Manager - NEW Gym Opening!

EōS Fitness

5 days ago

4.0 on Glassdoor

League City, Texas, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Member Experience Manager at EōS Fitness in League City, Texas, is responsible for delivering exceptional customer service and enhancing the overall member experience. This role involves addressing member concerns, resolving billing issues, and developing strategies to improve member retention and satisfaction. The position also includes training and coaching the front desk team to ensure best-in-class service standards.

Responsibilities

Deliver exceptional customer service and resolve member concerns
Train and develop front desk staff to ensure best-in-class service
Monitor member satisfaction trends and implement retention strategies

Skills

About EōS Fitness

eosfitness.com

Headquarters

Dallas, Texas, United States

Company Size

1001-5000 employees

Founded

2015

View Profile

EōS Fitness is a fitness club operator that provides affordable gym memberships, group fitness classes, personal training, and amenities such as cardio and strength equipment. The company operates health clubs in the fitness and wellness industry, serving members with facilities designed for exercise, recovery, and overall health.