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Member Experience Manager at EōS Fitness - ApplyBlast

Member Experience Manager

EōS Fitness

4 days ago

4.0 on Glassdoor

Henderson, Nevada, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Member Experience Manager at EōS Fitness delivers exceptional customer service by addressing member concerns, resolving billing issues, and responding to feedback to create loyal, lifelong fans. This role involves partnering with department managers to train and develop front desk staff while ensuring the facility remains clean, friendly, and well-maintained. The position requires modeling core values and supporting overall gym success through proactive member engagement and retention strategies.

Responsibilities

Deliver exceptional customer service and resolve member concerns
Train and coach front desk staff to maintain best-in-class service
Partner with department managers to support facility operations and safety

Skills

About EōS Fitness

eosfitness.com

Headquarters

Dallas, Texas, United States

Company Size

1001-5000 employees

Founded

2015

View Profile

EōS Fitness is a fitness club operator that provides affordable gym memberships, group fitness classes, personal training, and amenities such as cardio and strength equipment. The company operates health clubs in the fitness and wellness industry, serving members with facilities designed for exercise, recovery, and overall health.