Member Experience Officer

NATIONAL(2 months ago)

North Ryde, New South WalesOnsitePart TimeJunior$27,561 - $40,153 (estimated)Customer Service

About this role

As a Member Experience Officer at Macquarie University Sport and Aquatic Centre, you will play a vital role in enhancing member and guest experiences within a dynamic gym environment. This fast-paced customer service position focuses on achieving high levels of service, effectively handling customer queries, and executing strategies to drive membership acquisition and retention.

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Required Skills

Customer Service
Sales Targets
Interpersonal Skills
Organizational Skills
Microsoft Office

Qualifications

First Aid Certificate
CPR Certificate
Criminal History Check

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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