Member Experience Representative (English & Spanish speaking)
Mochi Health
About this role
Mochi Health is building an AI-driven healthcare marketplace to improve access, transparency, and affordability for patients. They are seeking a Member Experience Representative to assist patients via phone and email, ensuring quality service and support. The role involves responding to inquiries, managing refill cases, and collaborating with team members in a remote setting.
Skills
About Mochi Health
joinmochi.comMochi Health is a healthcare provider focused on obesity treatment, offering access to GLP-1 medications and a structured treatment program. They combine medication management with clinical oversight and patient support to help people lose weight safely and effectively. Mochi Health serves patients seeking evidence-based, medically supervised weight-loss care.
Recent company news
king5.comKirkland startup pharmacy hires unlicensed workers to handle GLP-1 medications, whistleblowers say
3 weeks ago
ForbesMochi Health Weight Loss Review
Oct 28, 2025
Built InMochi Health Careers, Perks + Culture
Jul 18, 2025
Yahoo FinanceMochi Health Expands Beyond Obesity Care with Comprehensive Digital Health Platform, Adding 15 New Categories of Care
Nov 12, 2025
VitalLaw.comADVERTISING (FOOD, DRUG & MEDICAL...
Oct 28, 2025
About Mochi Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mochi Health.
Salary
$10k
per year
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