YMCA of Greater New York
The Member Experience Representative I at Cross Island YMCA provides a positive in-person and telephone experience to all YMCA constituents by building relationships and efficiently processing transactions such as facility access, memberships, and program registrations. This role involves greeting members, answering inquiries, de-escalating difficult situations, and ensuring safety and security through proper scanning and photo verification. The representative also reconciles end-of-shift reports, processes guest passes, and communicates important shift information to the Director.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1852
The YMCA of Greater New York is a nonprofit community organization operating branches across New York City that provide fitness centers, pools, group classes, youth programs, childcare, and summer camps. It focuses on healthy living and community support through state-of-the-art equipment, aquatics, and a broad slate of wellness and education offerings. The organization emphasizes safety and cleanliness (including COVID-19 precautions) and provides financial assistance and outreach to keep services accessible. Neighborhood branches serve as affordable hubs for fitness, youth development, and community-building.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YMCA of Greater New York.
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