Lapfcu
The Los Angeles Police Federal Credit Union is hiring a Member Experience Representative for a hybrid role within the Member Contact Center. This position involves answering member inquiries regarding accounts, loans, and banking products while adhering to credit union policies. The representative will also support colleagues by streamlining processes and collaborating on initiatives to enhance service for both members and associates.
Headquarters
Van Nuys, California, United States
Company Size
51-200 employees
Founded
1936
LAPFCU (Los Angeles Police Federal Credit Union) is a member-owned, not-for-profit financial cooperative serving Los Angeles–area law enforcement, public safety employees, and their families. It provides everyday banking services including checking and savings, IRAs and certificates, consumer and mortgage lending, credit cards, business accounts, and digital/online banking tools. As a credit union, LAPFCU emphasizes personalized member service, competitive rates and low fees, and community-focused financial education and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lapfcu.
Lapfcu didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
Member Care Rep I
OneAZ Credit Union
Member Care Representative
sanfranciscofcu
Member Services Officer I (or II)-Hybrid
.Loans - Comprehensive Search Directory | Find What You Need
Member Experience Representative
allianz vertrieb1
Member Services Representative
Georgia's Own Credit Union
Member Service Representative - Upper Darby Branch
Sun East Federal Credit Union