First Entertainment Credit Union
The Member Experience Representative at First Entertainment Credit Union provides service to members through calls, chats, and secure messaging from the Hollywood, CA headquarters. The role supports members with account inquiries and digital banking tools such as online banking, BillPay, and Zelle. It emphasizes building long-term member relationships within the entertainment community while aligning with the credit union’s mission and core values. The position reports to the Assistant Manager of the Member Experience Center in a hybrid work arrangement.
Headquarters
Los Angeles, California, United States
Company Size
201-500 employees
Founded
1967
First Entertainment Credit Union (First Entertainment CU) is a membership-based credit union that provides banking and financial services tailored to entertainment professionals and creators. Branded as "Banking for Creators," it offers deposit accounts, lending, and customized financial solutions designed around the irregular income and career needs common in the entertainment industry. The credit union emphasizes personalized service and industry-aware support to help members manage their finances and grow their careers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Entertainment Credit Union.
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