Member Experience Representative
First Entertainment Credit Union(26 days ago)
About this role
The Member Experience Representative at First Entertainment Credit Union provides remote support to members across multiple communication channels. The role centers on assisting with accounts and digital banking tools while ensuring issues are resolved efficiently and accurately. This position also supports the credit union’s mission by fostering strong member relationships and upholding organizational values.
Required Skills
- Member Service
- Relationship Building
- Digital Banking Support
- Fraud Prevention
- Transaction Processing
- Product Promotion
- Regulatory Compliance
- Customer Communication
- Online Banking Navigation
- Problem Resolution
+2 more
Qualifications
- High School Diploma or Equivalent
About First Entertainment Credit Union
firstent.orgFirst Entertainment Credit Union (First Entertainment CU) is a membership-based credit union that provides banking and financial services tailored to entertainment professionals and creators. Branded as "Banking for Creators," it offers deposit accounts, lending, and customized financial solutions designed around the irregular income and career needs common in the entertainment industry. The credit union emphasizes personalized service and industry-aware support to help members manage their finances and grow their careers.
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