Member Experience Representative
First Entertainment Credit Union
About this role
The Member Experience Representative at First Entertainment Credit Union provides remote support to members across multiple communication channels. The role centers on assisting with accounts and digital banking tools while ensuring issues are resolved efficiently and accurately. This position also supports the credit union’s mission by fostering strong member relationships and upholding organizational values.
Skills
Qualifications
About First Entertainment Credit Union
firstent.orgFirst Entertainment Credit Union (First Entertainment CU) is a membership-based credit union that provides banking and financial services tailored to entertainment professionals and creators. Branded as "Banking for Creators," it offers deposit accounts, lending, and customized financial solutions designed around the irregular income and career needs common in the entertainment industry. The credit union emphasizes personalized service and industry-aware support to help members manage their finances and grow their careers.
Recent company news
PR NewswireFirst Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals
1 month ago
CUTimesNew Credit Union Leaders Hired Across 5 States
Oct 28, 2025
Los Angeles TimesAddie Allison
Jun 18, 2025
American BankerFirst Entertainment CU launches digital brand in Atlanta | Credit Union Journal
1 month ago
LATF USA NEWSFirst Entertainment Supports 2025 Hollywood Climate Summit
Jun 3, 2025
About First Entertainment Credit Union
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for First Entertainment Credit Union.
Salary
$52k – $64k
per year
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