Member Experience Specialist I
theatlanticfcu
About this role
A Member Experience Specialist I at Atlantic Federal Credit Union is the welcoming voice and digital presence for members, providing friendly and knowledgeable support through various communication channels. They assist with account-related inquiries, troubleshoot issues, and help members meet their financial goals.
Skills
About theatlanticfcu
theatlanticfcu.comThe Atlantic Federal Credit Union is a member-owned, community credit union serving New Jersey with branches in Union and West Orange. It provides consumer banking services comparable to big banks — checking and savings, consumer and mortgage loans, online/mobile banking (including Zelle) and payment tools. The credit union emphasizes personalized, local service, competitive rates, and community-focused financial solutions. Contact details, branch locations and hours are listed on their website.
About theatlanticfcu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for theatlanticfcu.
Salary
$44k – $60k
per year