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© All Rights Reserved. ApplyBlast.com
Tinker Federal Credit Union
A Member Experience Strategist at Tinker Federal Credit Union defines and improves end-to-end member journeys across digital and physical channels while translating research insights into actionable design and operational requirements. The role involves partnering with various departments to embed customer motivations and pain points into product development and service design for a large-scale credit union. This position requires strong analytical skills, systems thinking, and the ability to influence stakeholders to enhance the overall member experience within the financial services sector.
Tinker Federal Credit Union (TFCU) is a member-owned financial cooperative serving Oklahoma and Texas, described as one of the nation’s leading credit unions. It offers consumer banking services including checking and savings, mobile banking, competitive auto and home loans, and other lending and deposit products. TFCU emphasizes helping members achieve their financial goals through competitive rates, local branch service, and digital tools. Its mission is “Helping Our Members Achieve Their Goals and Realize Their Dreams.”
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tinker Federal Credit Union.
16% above the average for this role