Member Experience Supervisor Full Time
BJ's Wholesale Club, Inc.(28 days ago)
About this role
The Member Experience Supervisor at BJ’s Wholesale Club leads frontline and membership teams to ensure excellent member service and strong club performance. This role focuses on developing talent, enforcing policies and standards (GOLD), and overseeing certification and training to maintain operational excellence. The supervisor collaborates with club leadership and business partners to drive membership growth, compliance, and day-to-day execution.
Required Skills
- Team Leadership
- Customer Service
- Coaching
- Training
- Performance Management
- Scheduling
- Reporting
- Compliance
- Communication
- Recruiting
Qualifications
- High School Diploma
- College Degree (Preferred)
- Must Be 18 Years Of Age
About BJ's Wholesale Club, Inc.
bjs.comBJS is a company specializing in logistics and supply chain solutions, offering a comprehensive range of services including warehousing, distribution, and transportation. With a commitment to efficiency and reliability, they provide tailored solutions to meet the unique needs of businesses in various industries. BJS is dedicated to leveraging technology to optimize operations and enhance customer satisfaction, making them a key partner in supply chain management. Their reputation for professionalism and expertise positions them as a leader in the logistics field.
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