Small Door Veterinary
The Member Experience role at Small Door supports members and their pets by handling front‑of‑house communications, appointment scheduling, medical billing, and coordination with clinical staff. The position involves providing warm, empathetic service both in person and via phone, Slack, and telemedicine platforms while maintaining a welcoming environment.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2018
Small Door Veterinary is a modern veterinary care provider that describes itself as “veterinary care reimagined,” operating a membership-based model to deliver personalized, convenient pet health care. Serving New York City, Boston, Washington, DC and surrounding areas, the company focuses on best-in-class, relationship-driven primary and preventive care for pets. Founded by Josh Guttman and Florent Peyre, Small Door aims to make high-quality veterinary services more accessible through ongoing memberships and local clinics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Small Door Veterinary.
Small Door Veterinary didn’t post a salary, so this is our estimate from similar listings.