Member Growth and Onboarding Coordinator
Medical Care of Boston Management Corporation(1 month ago)
About this role
The Member Retention Specialist focuses on cultivating positive patient experiences and driving long-term member retention for a primary care provider serving seniors. The role partners with Membership Growth Consultants and Center Dyads to execute targeted retention activities and support overall membership goals.
Required Skills
- Patient Engagement
- Service Recovery
- Medallia
- Member Retention
- Broker Relations
- Escalation
- Data Reporting
- Lobby Engagement
- Collaboration
- Communication
About Medical Care of Boston Management Corporation
cms.govThe Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.
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