Member Loyalty Representative

Oportun(2 months ago)

OnsiteFull TimeJunior$36,000 - $38,000Retail

About this role

The Member Loyalty Representative is a frontline, customer-facing role based in Oportun retail locations that educates and assists members about the company’s financial products and services. The role emphasizes in-person outreach (over 50% of time), community engagement, and supporting store operations while driving lending and servicing goals. Representatives also perform basic administrative, merchandising, and light maintenance tasks and must be comfortable working independently and in the community.

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Required Skills

Customer Service
Transaction Processing
Policy Adherence
Data Protection
Teamwork
Goal Achievement
Outreach
Relationship Building
Community Events
Digital Assistance

+15 more

About Oportun

oportun.com

Oportun is a financial services company that provides affordable personal loans and savings tools to help people reach their financial goals. It offers quick personal loans ranging from $300 to $10,000, credit products, and automated savings features. The company focuses on expanding access to responsible credit for customers often underserved by traditional lenders, using technology and alternative underwriting to assess risk. Customers choose Oportun for straightforward online applications, competitive pricing, and products designed to build savings and credit over time.

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