Member Onboarding Consultant
Shell Energy Operations Pty Ltd(16 days ago)
HybridFull TimeJunior$37,000 - $41,000Customer Service
Apply NowAbout this role
HCF is seeking a Member Onboarding Consultant for a 12-month contract to be the first point of contact for new customers, guiding them through onboarding and providing exceptional service to ensure a positive experience. The role involves onboarding members, assisting with product understanding, and facilitating a smooth transition to using HCF's services.
Required Skills
- Customer Service
- Verbal Communication
- Data Entry
- Active Listening
- Client Onboarding
- Self-Service Platforms
- Communication Skills
- Relationship Building
- Problem Solving
- Empathy