Member Recovery Specialist
YMCA of Metropolitan Atlanta(22 days ago)
About this role
The Member Recovery Specialist at YMCA of Metro Atlanta works with members and program participants to bring their accounts current, reporting to the MSC Membership Director. The role emphasizes empathetic member interaction that reflects the Y's values and brand voice while supporting membership retention and account reconciliation. This position is based at the YMCA Leadership and Learning Center.
Required Skills
- Customer Service
- Collections
- Account Recovery
- Account Management
- Phone Support
- Email Support
- Chat Support
- Microsoft Excel
- Data Entry
- Conflict Resolution
+2 more
Qualifications
- High School Diploma or GED
- SPIRIT POS Training
- YMCA Recovery Training
- SPIRIT Certification (Preferred)
- Background Check
- Drug Screening
- Motor Vehicle Record Check
About YMCA of Metropolitan Atlanta
ymcaatlanta.orgJoin YMCA Atlanta for fitness, family fun, and community spirit. Start your journey to a healthier you. Sign up online today!
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