navigantcu

Member Service Advisor - Contact Center

navigantcu

18 days ago
Lincoln, Rhode Island
Onsite
Full Time
Junior
0 applicants
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About this role

A Member Service Advisor at Navigant Credit Union provides high-quality service to members by processing transactions, assisting with product understanding, and fostering member relationships. The role emphasizes customer service, teamwork, and promoting financial products while supporting the overall member experience.

Skills

Qualifications

High School Diploma or GED
navigantcu

About navigantcu

navigantcu.org

Navigant Credit Union is a Rhode Island-based financial cooperative offering personal and business banking solutions. It provides a comprehensive suite of services—from checking and savings to loans, mortgages, and digital banking—tailored for individuals, families, and local businesses. As a member-focused institution, Navigant emphasizes competitive rates, personalized service, and community-driven financial education. With strong local roots and online access, Navigant helps members manage money, save for the future, and achieve financial excellence in Rhode Island.

About navigantcu

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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