SF Fire Credit Union
Member Service Advisors handle remote communications with credit union members via phone, mail, email, and web chat, addressing account inquiries, processing transactions, and cross‑selling products while meeting service standards. The role progresses through levels with increasing responsibility, including sales goals, loan processing, and assisting with escalated calls and call center administration.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
1951
SF Fire Credit Union is a community-focused financial cooperative based in the San Francisco Bay Area that began by serving firefighters and public safety personnel and now welcomes Bay Area residents. It provides retail banking products including checking and savings accounts, mortgages, auto and personal loans, credit cards, business services, and online/mobile banking. As a member-owned credit union it emphasizes competitive rates, personalized service, and local community involvement through branch access and member-focused programs. Their tagline, "Come home to where the Bay Area banks," underscores the local, member-first positioning and ease of joining.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SF Fire Credit Union.
24% above the average for this role
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