Member Service Associate

Redwood Credit Union(1 month ago)

Santa Rosa, CAOnsiteFull TimeJunior$44,000 - $56,000Retail Banking

About this role

The Member Service Associate at Redwood Credit Union serves as the primary point of contact for members in the branch, handling routine teller transactions and account-related needs. The role supports the financial well-being of members by connecting them with appropriate credit union products and services. It represents the credit union in the community and contributes to a member-focused, people-first culture. This position is based in the Santa Rosa, California branch location.

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Required Skills

Customer Service
Cash Handling
Sales Support
Cross Selling
Product Knowledge
Member Relations
Transaction Processing
Cash Balancing
Data Entry
Team Collaboration

+9 more

Qualifications

High School Diploma

About Redwood Credit Union

redwoodcu.org

Redwood Credit Union is a trusted, community-focused credit union founded in 1950 that offers banking services to residents of the North Bay and San Francisco area. As a member-focused financial cooperative, it provides everyday banking products — such as deposit accounts, loans and mortgages — along with digital and branch services. Redwood emphasizes local community engagement and accessible financial services for anyone in its service area.