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Member Service Associate at Broadview Federal Credit Union - ApplyBlast

Member Service Associate

Broadview Federal Credit Union

1 month ago

3.6 on Glassdoor

Amherst, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Member Service Associate role focuses on delivering professional and friendly service to members and visitors, ensuring a positive branch experience while supporting efficient operations. This position involves processing financial transactions, detecting fraud, and building lasting member relationships through personalized engagement and problem-solving. The associate also promotes digital resources, participates in cross-selling initiatives, and maintains compliance with all policies and regulatory guidelines.

Responsibilities

Process financial transactions and maintain cash drawer accuracy
Detect and report fraud or irregular activities
Advocate and build member relationships through engagement

Skills

About Broadview Federal Credit Union

broadviewfcu.com

Headquarters

Albany, New York, United States

Company Size

1001-5000 employees

View Profile

Broadview Federal Credit Union is a member-focused financial institution offering personal and business banking services, including checking, savings, loans, credit cards, home lending, and wealth management. With 60+ branches across New York and award-winning service, Broadview provides competitive rates and comprehensive financial solutions to its members. The credit union also supports community initiatives through the Broadview Cares Foundation and financial education programs.