Member Service Representative
Baldwinemc
About this role
The Member Service Representative at Baldwin EMC is responsible for assisting members with inquiries, processing payments, handling new services and disconnections, and providing information on billing and rates. The role involves customer interaction through phone, email, and face-to-face communication, documentation handling, and collaboration with engineers and other departments.
Skills
Qualifications
About Baldwinemc
baldwinemc.comBaldwin EMC is a member-owned Touchstone Energy electric cooperative that supplies service to more than 90,000 meters across southwestern Alabama. The utility focuses on delivering reliable, affordable electricity while providing member-focused programs and resources such as outage support and energy-efficiency guidance. Governed by its members, Baldwin EMC reinvests in local infrastructure and community initiatives to support regional needs and resilience.
About Baldwinemc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Baldwinemc.
Salary
$35k – $40k
per year
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