Member Service Representative
Service 1st
About this role
A Member Service Representative assists members with routine financial transactions and solutions, focusing on delivering friendly and accurate service. They handle account questions, cross-sell financial products, and perform routine operational tasks to support members' financial needs.
Skills
About Service 1st
service1.orgService 1st Federal Credit Union is a member-owned financial institution that provides personal and business banking services. It offers checking and savings products (including money market accounts, certificates, HSAs and club accounts), a full range of loans and credit (auto, mortgage, home equity, student, personal) and Visa debit/credit options. The credit union also provides retirement and investment accounts, online/mobile banking, and business solutions, positioning itself as a community-focused alternative to larger banks. Members are served with local, personalized support under the tagline “friends you can bank on.”
About Service 1st
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Service 1st.
Salary
$46k – $63k
per year
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