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Member Service Representative at CEFCU - ApplyBlast

Member Service Representative

CEFCU

3 months ago

3.5 on Glassdoor

Decatur, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Member Service Representative provides a professional, knowledgeable, and caring experience to credit union members, handling account openings, transfers, loan origination, and problem resolution while cross‑selling products and services. The role works flexible hours, including required Saturdays, and must complete extensive training and regulatory certifications within the first year.

Responsibilities

Open, transfer, and close consumer and business accounts
Originate and close consumer loans
Provide member service and resolve inquiries
Promote and cross‑sell financial products and services
Maintain compliance with federal and state regulations

Skills

Qualifications

NMLS registration

About CEFCU

cefcu.com

Headquarters

Peoria, Illinois, United States

Company Size

501-1000 employees

Founded

1937

View Profile

CEFCU (Citizens Equity First Credit Union) is a member-owned credit union headquartered in Peoria, Illinois, offering a full range of personal and business financial services. Their offerings include checking and savings accounts, home loans, vehicle loans, credit cards, personal and student loans, as well as investment and insurance products. CEFCU operates under the motto 'Not a Bank. Better.' and is committed to delivering competitive rates and community-focused financial services.