Member Service Representative

As the first point of contact for members, this role focuses on providing friendly and accurate service while connecting individuals with financial products and services that meet their needs. The position involves processing financial transactions, assisting with account inquiries, and educating members on credit union offerings to support their financial goals. It requires maintaining cash drawer accuracy, handling card services, and supporting branch sales and referral objectives. The role emphasizes delivering professional, courteous service while upholding confidentiality and compliance standards.