MAC
The Member Service Representative provides exceptional member service through phone, email, and mobile app channels, ensuring expedient and accurate support for credit union products and services. The role involves resolving member inquiries, identifying opportunities for additional products, and maintaining compliance with security and fraud prevention procedures. Senior representatives additionally handle escalated issues, provide team support, and exercise advanced transaction authority.
MAC Federal Credit Union is a credit union in Fairbanks proudly serving Alaskans in the Fort Wainwright and Fairbanks areas since 1952 with low rates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MAC.