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Member Service Representative at State Teachers Retirement System of Ohio - ApplyBlast

Member Service Representative

State Teachers Retirement System of Ohio

19 days ago

3.5 on Glassdoor

Columbus, Ohio, United States

Onsite

Full Time

Medior

0 applicants

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About this role

STRS Ohio is seeking a Member Service Representative to join the Member Benefits/Member Services Center team, where you will receive and respond to inquiries from members and benefit recipients regarding retirement benefits and services. The role involves accurately processing requests, verifying account information, and providing technical assistance with online self-service applications. You will maintain current knowledge of benefit regulations and contribute to improving service center effectiveness while ensuring high-quality customer support.

Responsibilities

Respond to member inquiries regarding benefits and services
Calculate and explain values and benefits accurately
Verify caller information and detect fraudulent activity

Skills

About State Teachers Retirement System of Ohio

nrsstrsoh.org

Nationwide Retirement Solutions operates this deferred compensation retirement account portal for STRS Ohio members. The site allows users to enroll, manage investments, and access retirement planning tools and resources. It is powered by Nationwide, which provides investment options, managed account services, and retirement specialist support.