Astiva Health
The Member Service Specialist handles telephonic inquiries and communications from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, and other related concerns. This role focuses on delivering excellent customer service, resolving issues efficiently, and maintaining professional standards to ensure member satisfaction. The specialist is responsible for accurately explaining plan details and adhering to call center metrics and CMS regulations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Astiva Health.
Astiva Health didn’t post a salary, so this is our estimate from similar listings.
18% above the average for this role