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Member Services Advocate at Cottingham & Butler - ApplyBlast

Member Services Advocate

Cottingham & Butler

2 months ago

3.3 on Glassdoor

Iowa

Onsite

Full Time

Senior

2 applicants

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About this role

The Member Services Advocate provides advanced advocacy for members navigating complex healthcare and employer benefit situations, handling escalated claims, billing issues, and coordinating with providers, carriers, and third‑party administrators. The role requires independent assessment, critical thinking, and strong ownership to resolve multi‑layered issues.

Responsibilities

Guide members through complex coverage scenarios
Resolve escalated claims and billing issues
Partner with providers, carriers, and third‑party administrators

Skills

About Cottingham & Butler

cottinghambutler.com

Headquarters

Dubuque, Iowa, United States

Company Size

1001-5000 employees

Founded

1887

View Profile

Cottingham & Butler is an insurance brokerage and consulting firm providing business insurance, employee benefits, risk management, and wealth management services to organizations and individuals.