Member Services Manager

State Employees Credit Union of New Mexico(1 month ago)

OnsiteFull TimeManager$95,307 - $126,221 (estimated)Member Services / Branch Operations

About this role

A Member Services Manager at SECU leads branch-level member service operations and oversees Member Service Representatives to ensure alignment with the credit union's mission. The position emphasizes maintaining branch operational integrity, supporting staff development, and upholding organizational values and policies.

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Required Skills

Employee Training
Cash Handling
Regulatory Compliance
Customer Service
Conflict Resolution
Leadership
Account Maintenance
Cash Balancing
Communication
Work Scheduling

Qualifications

High School Diploma or GED
Bachelor's Degree (Preferred)
CCUE Certification (Preferred)
Associate Degree (Preferred)
Credit Unions Core Module Program (Complete within 12 months)

About State Employees Credit Union of New Mexico

secunm.org

As a State Employees Credit Union Member, you have an active voice in a credit union that understands your specific needs. See why we're the best credit union in New Mexico.

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