Member Services Rep
CareSource(25 days ago)
About this role
Customer Service Representative responsible for handling incoming calls on the general 1-800 numbers, directing calls or taking detailed messages as needed. The role provides information about health plans and member eligibility while delivering excellent customer service and documenting call details.
Required Skills
- Call Handling
- Warm Transfer
- Appointment Scheduling
- Eligibility Verification
- Benefits Knowledge
- Customer Service
- Communication
- Attention To Detail
- Computer Proficiency
- Grievance Reporting
+2 more
Qualifications
- High School Diploma or GED
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