Member Services Representative (Bilingual Hmong) (Temporary)

Central California Alliance for Health(1 month ago)

HybridTemporaryMedior$48,000 - $54,000Member Services

About this role

Temporary Member Services Representative supporting the Alliance's Member Services team, reporting to the Member Services Supervisor. The role is part of a regional non-profit health plan and focuses on helping members navigate Alliance services and resources. The assignment is estimated for January–March 2026 and is staffed through a temporary employment agency. The position requires a hybrid presence at the Merced office (1–4 days/week).

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Required Skills

Customer Service
Phone Support
Bilingual Hmong
Transportation Coordination
Conflict Resolution
Microsoft Office
Data Entry
Communication
Organization

Qualifications

High School Diploma
Associate's Degree

About Central California Alliance for Health

thealliance.health

Central California Alliance for Health is a state‑funded Medi‑Cal managed care plan that provides health coverage to residents of Mariposa, Merced, Monterey, San Benito, and Santa Cruz counties. The Alliance coordinates and finances medical, behavioral health, and preventive services through a network of local providers to improve access and health outcomes for its members. It also partners with community organizations and programs to support enrollment, member education, and efforts addressing social determinants of health.