Member Services Representative I

The Member Services Representative I serves as the primary point of contact for member inquiries by telephone, handling a high volume of calls and providing assistance with UFCU products and services. The role requires at least 50% in‑person work at the Austin headquarters, Monday‑Friday 8 a.m.–5:30 p.m. and every other Saturday 10 a.m.–2 p.m., and involves responding to routine member requests under direct supervision.