Versant Health
The Member Services Representative answers incoming calls from members, providers, and employers to resolve issues regarding claims, eligibility, and authorizations. This role involves accessing databases to verify information, issuing pre-approvals for services, and processing customer requests in a remote call center environment. Candidates will adhere to strict HIPAA compliance guidelines while providing accurate benefits information and maintaining professional customer service standards.
Versant Health is a vision care benefits company that provides comprehensive eye health management for commercial third-party clients, government programs (Medicare & Medicaid), and credentialed provider networks. The company operates a fully-automated eyewear manufacturing lab that produces stylish, affordable, and high-quality eyeglasses for members across the U.S. Versant Health, whose companies include Davis Vision and Superior Vision, is committed to making healthy vision accessible to everyone through choice, value, and care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Versant Health.
17% below the average for this role
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