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Member Services Representative at Capital Health - ApplyBlast

Member Services Representative

Capital Health

2 months ago

3.3 on Glassdoor

Tallahassee, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Capital Health Plan is seeking a full-time Member Services Representative in Tallahassee, FL to provide inbound call support, answer member questions about benefits, eligibility, referrals, and services, and resolve concerns with professionalism and empathy. The role involves researching issues, documenting interactions, and coordinating with internal departments during a standard Monday‑Friday, 8 AM‑5 PM schedule.

Responsibilities

Answer inbound member calls and provide benefit information
Research and resolve member concerns while documenting interactions
Coordinate with internal departments to ensure timely service

Skills

About Capital Health

capitalhealth.org

Headquarters

Trenton, New Jersey, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Capital Health is the region's leader in providing progressive, quality patient care with exceptional physicians, nurses, and staff, as well as advanced technology.