North Arkansas Electric Cooperative (NAEC)
This role serves as the primary point of contact for member-consumers, handling cash payments, inquiries, and complaints while directing them to the appropriate departments. The position involves processing mail payments, preparing bank deposits, and assisting with loan programs and billing inquiries. It also includes maintaining capital credit databases and supporting outage reporting within a cooperative environment.
North Arkansas Electric Cooperative (NAEC) is a member-owned electric cooperative that delivers reliable power to homes and businesses across North Arkansas. In addition to distribution service, NAEC provides account and outage tools (online billing, mobile app, outage viewer), energy programs like audits, efficiency loans, solar and surge protection, and a broadband partnership (NEXT, powered by NAEC). The cooperative also runs community and education initiatives — Operation Round Up, scholarships, youth tours — and returns value to members through capital credits and local governance. NAEC emphasizes safety, reliability, and customer-focused services for its rural and small‑town member base.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North Arkansas Electric Cooperative (NAEC).