CommunityAmerica Credit Union
This position handles a variety of member services calls in a prompt and courteous manner, assisting customers with mortgage-related questions and issues such as address corrections, account research, and payment applications. The role involves resolving documentation errors, managing correspondence, and supporting various mortgage servicing projects while maintaining a positive customer experience. The position requires working in an automated call queue and adhering to established procedures to ensure timely and accurate resolutions.
CommunityAmerica Credit Union is the #1 credit union in Missouri, a member-owned, not-for-profit financial institution headquartered in the Kansas City area. It offers a comprehensive range of personal and business financial services, including checking and savings accounts, auto, mortgage, and personal loans, credit cards, insurance, and financial planning and wealth management. The credit union is deeply invested in member financial well-being, sharing profits annually through its Profit Payout program, and as of November 2025, has joined forces with UNIFY Financial Credit Union to expand its reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CommunityAmerica Credit Union.
CommunityAmerica Credit Union didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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