Member Services Specialist

A Member Services Specialist at Daxko works directly with members of fitness and community software customers to resolve billing inquiries, manage account activity, and recover revenue. The role involves handling high-volume inbound and outbound calls with professionalism, diagnosing billing problems, and maintaining accurate financial records using Daxko's proprietary systems. Candidates must thrive in a fast-paced phone environment while acting as a bridge between clients and the accounts receivable team.