Direct Federal Credit Union
The Member Services Supervisor at Direct Federal Credit Union leads and supports the contact center team to deliver exceptional member service and resolve complex issues. This role involves coaching associates, monitoring performance, managing escalations, and ensuring operational efficiency in a fast-paced environment. The position requires a blend of supervisory experience and deep knowledge of credit union products and systems.
Discover personalized banking solutions and competitive rates at Direct Federal Credit Union. We're here for your financial success, from auto loans and home equity lines to CDs and money market accounts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Direct Federal Credit Union.
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