imagine360
Imagine360 is seeking a Member Services Support Specialist to provide specialized support and education to members of terminated accounts, guiding them through the balance bill defense process. The role involves collaborating with legal teams and external stakeholders to resolve issues, ensure a positive member experience, and manage caseloads proactively. This 100% remote position requires strong communication, problem-solving, and HIPAA knowledge to address billing inquiries and facilitate timely resolutions.
Headquarters
Wayne, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
2003
Imagine360 is a self-funded employer health plan provider that helps US employers cut healthcare costs by 15-30% through solutions including reference-based pricing, level-funded plans, PPO plans, and their integrated Complete Care product. They offer supporting capabilities such as third-party administration, pharmacy benefits management, and a nationwide network of over 1 million providers. Imagine360 is focused on delivering high member satisfaction, cost transparency, and personal advocacy for both employers and their employees.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for imagine360.