Member Services Technician
Naeci
About this role
The Member Services Technician conducts energy audits, provides advice on energy-efficient practices, and assists members with HVAC systems and billing issues. They also engage in community outreach and promotional activities related to energy conservation. The role involves both fieldwork and community interaction to support the cooperative's energy programs.
Skills
About Naeci
naeci.comNorth Arkansas Electric Cooperative (NAEC) is a member-owned electric cooperative that delivers reliable power to homes and businesses across North Arkansas. In addition to distribution service, NAEC provides account and outage tools (online billing, mobile app, outage viewer), energy programs like audits, efficiency loans, solar and surge protection, and a broadband partnership (NEXT, powered by NAEC). The cooperative also runs community and education initiatives — Operation Round Up, scholarships, youth tours — and returns value to members through capital credits and local governance. NAEC emphasizes safety, reliability, and customer-focused services for its rural and small‑town member base.
About Naeci
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Naeci.
Salary
$55k – $75k
per year