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Member Set-up Administrator III at Manulife - ApplyBlast

Member Set-up Administrator III

Manulife

14 hours ago

3.9 on Glassdoor

Quezon City, Metro Manila, Philippines

Hybrid

Full Time

Medior

0 applicants

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About this role

The Member Set-up Administrator III handles complex member setup activities, referrals, and escalations within the Insurance Operations team at MGS. This role ensures cases are accurately prepared for underwriting, resolves setup and benefit-related issues, and provides guidance on cases referred by Junior MSAs. The position supports the department by managing specialized applications and maintaining accurate MedOne records.

Responsibilities

Process Evidence of Insurability forms and validate client maintenance information
Manage group mailbox and handle referrals from underwriters and service representatives
Handle escalated cases and resolve complex member setup and benefit-related issues

Skills

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.