Empower Federal Credit Union
This position is responsible for researching, resolving, and responding to a wide variety of member inquiries and requests through multiple communication channels, including phone, email, and chat. The role requires professionalism, service excellence, and sales skills to build and deepen member relationships while introducing tailored products and services. The employee will contribute to meeting established performance goals related to service quality and member interactions.
Empower Federal Credit Union is a member-owned financial cooperative serving Central New York, providing personal and business banking to local members. It offers checking and savings accounts, mortgages, auto and personal loans, credit cards, competitive rates, and digital banking through web and mobile apps. Empower emphasizes local branch access, member service, and account security, and provides online tools and resources for rates, locations, careers, and financial guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower Federal Credit Union.